At Jennifer Taylor Home we know how important it is to see the colors and feel the texture of the wood in-person. We are able to offer 2” x 2” swatches of the wood we use to help you decide on the perfect look and feel of your next Jennifer Taylor Home piece. The entire fee is credited back to you if you make a purchase on our website. We only ship swatches within the lower 48 contiguous United States only. Swatches cannot be returned. Even though our swatches offer the best and most accurate depiction of our fabric colors, there may be slight variations in colors due to different dye lots and other factors such as exposure to sources of UV light. We always recommend purchasing all your furniture together at one time for best color consistency.
Frequently Asked Questions
Still having questions? Visit our FAQ page or contact us.
We ship to the USA, excluding Hawaii and Alaska.
Items that are small parcels typically ship within 2 business days, whereas larger LTL (Less Than Truckload) freight items are dispatched within 5 business days. Following the shipment of your item, you will receive an email with the tracking details. For the delivery of large LTL items, the carrier will contact you by phone to arrange a delivery appointment once your item is prepared for delivery.
Our return policy requires that you notify us within 30 days of delivery of your intent to return. The item(s) need to be returned new and unused, in the original packaging. As long as they are new and unused, the refund will be the total amount less the cost of return shipping and 10% restocking fee.
